Privacy notice to users at leaveyourluggageinsofia.com

Dear Internet users,

Welcome to the website leaveyourluggageinsofia.com,which is administered by us, Sofia Wine Walk LTD., UIC: 207010999, address: Kashin,7 Vasil Drumev Str.. As a personal data controller within the meaning of the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679), we may process your personal data (online identifiers) in reference and on the occasion with your visit to our website.

Cookie Policy

Every time you use our website, mobile application or other internet service, the system creates and records certain technical information. This process is performed automatically without human intervention. Here are some of the categories of information we can collect:

a/ Data in the log files. When you use the website, our EU-based servers record an information (“log data”), including information that your browser automatically sends when you visit a website or your mobile app automatically sends, when you use it. This log data includes the internet protocol address, address and activity of the websites you visit, searches, browser type and settings, date and time of your request, how you used the website, cookies and device data.

b/ Cookies and similar technologies.  We also use so-called cookies or similar data capture technologies to receive information about the areas and sections that are most often visited and based on this information to improve the website design and make it more user-friendly, as well as to adapt the information and services we offer to your interests, thus to provide a better experience every time you visit our website. For the same and similar purposes, we use other Google Analytics tracking and analytics tools from Google Inc. (“Google”), which may also use cookies.

Through cookies and other similar technologies, we collect information about the device through which you use our website, including device type, operating system, settings, unique device identifiers and crash data.

The data in the log files, as well as the data collected through cookies and other similar technologies, are only related to an anonymous user and his device and do not directly identify you or provide any links that allow an abuse with your personal information. We do not need your explicit consent to collect technical information, which is strictly necessary for the operation of our website.

For the use of all other cookies and similar technologies we will need your explicit consent as a legal ground under Art. 6, paragraph 1 (a) of the General Data Protection Regulation.

Before providing you with information about concrete cookies and other technologies and tools that we may use, we consider it is necessary to provide you with the following general information.

Cookies“ are small text files containing small amounts of information and stored on your computer or in the memory of your web browser. Then, your web browser sends these cookies back to our website each time you visit, helping the website to recognize and store information about your user preferences (hits, clicks, history of activity).

The use of collected cookies is very limited and is most commonly used to track website behaviour, which helps for optimizing the experience of the website user. Cookies are only associated with an anonymous user and his computer; they do not provide links that allow an abuse with your personal information.

Types of „cookies“.

Depending on the time they are attached to your device’s browser, cookies can be divided into *session / temporary – exist during the communication between the user’s browser and the website and are deleted after the browser has been closed by the user, or *persistent / tracking – they continue to exist after the browser is closed until a certain date or period of validity, or when deleted manually. Cookies can be stored for a maximum of 5 years according to international NAI standards, which you can find at https://www.networkadvertising.org/.

Depending on their origin, cookies may be divided into *first (1st) party cookies – set by the website you visit, or *third (3d) party cookies – set by third parties, other than the website that you visit. Third party cookies, as well as other tracking tools set by such vendors, allow the provision of functions and functionalities of these vendors to or through the website you visit or the service you use (advertising, interactive content and analytics).

The providers that set these cookies may recognize your device and web browser, both when you visit the website or service and when you visit other websites or services. The host website does not have access to third party cookies, and third party organizations do not have access to the website’s cookies.

Depending on their purpose, cookies are usually distinguished into the following categories:

*necessary cookies – they are essential to the proper operation of the website and can not be excluded in its systems. They are usually generated when you log in to the website and are used to identify you as a user of the website in order to continue to recognize you as such, but do not store information to identify you – if you log out of the site, the browser or device and return to the website at another time, they will continue to recognize you, making it easier for you to surf the web without having to re-identify yourself.

They can be blocked by the user, but then some parts of the website will not work or will not work properly.

*non-necessary cookies –  those that, without being strictly necessary, are used by most websites to facilitate your browsing and improve the quality of the service provided to you through the website. If you do not allow or cease these cookies, some or all of the services on the website may not work properly. Usually, the information these cookies collect is aggregated and you can not be directly identified. In turn, these cookies can be distinguished as:

**functional cookies – they aim the website to provide sophisticated functionality and personalization by remembering the choices you make (for example, your username or identification, your choice of language or region/area where you are);

**cookies for effectiveness (for analysis and statistics) – they aim to improve the service provided to the user by enabling the provider to measure the number of visits and traffic, to understand which pages are most and least popular, to see how and for how long visitors have been navigating the website, and whether they clicked on a link; if you do not allow these cookies, the provider of the website you visit will not know when you have visited the website and will not be able to monitor its performance and improve your experience; a common practice that has become a necessity is to use Google Analytics, Adobe Analytics, and other tracking services and tools of reputable providers to achieve these goals;

**cookies and codes for precise targeting and advertising – these are cookies and similar technologies that are typically provided by reputable third-party service providers such as Google, Adobe, etc., and are used mainly for analytical purposes to collect usually anonymous information about the number of users on the website and the most popular pages, but sometimes and about identifying you as a user uniquely and unambiguously and to obtain information about which services provided by the website are of interest to you as a user. These cookies and codes may be placed on advertise or elsewhere on the website.

They are typically used for statistical analysis, allowing them to count how many people saw or saw the advertise more than once, and may also allow the ad to be adapted to your preferences when you visit other websites.

Personal information, once collected by Google and Adobe through the use of cookies is anonymized and can no longer be associated with a specific person. Google and Adobe typically transfer and store the collected information in the US, but as both of them are certified according to EU-U.S. Privacy Shield, this transfer is allowed.

More detailed information about cookies and their functionality can be found at https://www.aboutcookies.org/.

More information and details about Google Analytics can be found on the help page https://support.google.com/analytics/?hl=en#topic=3544906. Whether some or all of the information for which cookies and similar technologies are intended is collected, often depends on the type of device you are using and its settings, as there are different types of information depending on whether you are using a Mac or computer or iPhone, or an Android phone.

More information about what information makes your device available to us, you can see in the device manufacturer’s or software vendor’s policies.

We currently use the following cookies:

NamePurposeProviderPeriod
Necessary   
cookielawinfo-checkbox- necessaryleaves a mark as to whether “necessary” cookies are approvedleaveyourluggageinsofia.com1 year
cookielawinfo-checkbox-non-necessaryleaves a mark as to whether non-necessary cookies are approvedleaveyourluggageinsofia.com1 year
viewed_cookie_policyleaves a mark whether the privacy policy has been seenleaveyourluggageinsofia.com1 year
Non-Necessary   
1P_JARused by Google to track users and target adsgoogle.com1 month
APISIDused by Google to profile the interests of web users and sell advertising to organizations based on the same interest profiles, as well as place ads on the content of pages where customer ads appeargoogle.com2 years
CONSENTGoogle’s consent toolgoogle.com20 years
HSIDused by Google in combination with SID to check Google profile and most recent logon timegoogle.com2 years
NIDcontains a unique identifier that Google uses to remember your preferences and other information to help personalize add-ons for Google properties, such as Google search.google.com6 months
SAPISIDused by Google to profile the interests of web users and sell advertising to organizations based on the same interest profiles as well as place ads on the content of pages where customer ads appear.google.com2 years
SIDused by Google in combination with HSID to check the Google profile and the most recent logon timegoogle.com2 years
SIDCCa security cookie that protects user data from unauthorized accessgoogle.com3 months
SSIDused by Google to profile the interests of web users and sell advertising to organizations based on the same interest profiles as well as place ads on the content of pages where customer ads appear.google.com2 years
DVused by Google to personalize ads by showing the number of desired results to be displayed per page (e.g., 10 or 20) and whether or not Google’s SafeSearch filter to be displayedgoogle.comsession
_GAused by Google Analytics to distinguish usersgoogle.com2 years
_GIDused by Google Analytics to distinguish usersgoogle.com24 hours
_GATused by Google Analytics to throttle request rategoogle.com1 minute

Use and management of cookies

When you visit our website for the first time with a browser, you have the option, through the settings tool provided by us, to accept the use of cookies by us in the way we have set by default, by excluding the use of unnecessary cookies, which you can include on your own and thus give us your explicit consent.

You may use the settings tool provided by us at any time and turn off these cookies, thereby withdrawing your consent to use them in the future without preventing your access to the content of the website. However, keep in mind that the website may start working slower.

You can also control and manage cookies in different ways using your browser. For more information on how to change your browser settings to block or filter cookies, visit https://www.aboutcookies.org or http://www.cookiecentral.com. If you wish, you can either stop cookies from being accepted by the browser or stop cookies from a particular service. All modern browsers allow you to change your cookie settings.

These settings are usually located in the “Options” or “Preferences” menu of your browser. You may disable the use of cookies on this website at any time through:

  • For Internet Explorer: Tools -> Internet options -> Privacy -> Settings

For more information, you can consult Microsoft Support or Navigation Help. 

  • For Chrome: Settings -> Аdvanced settings -> Privacy -> Content settings.

For more information, you can consult Google Support or Navigation Help.

  • For Firefox: Tools -> Options -> Privacy -> History -> Personal settings

For more information, you can consult Mozilla Support or Navigation Help.

  • For Safari: Preferences -> Security.

For more information, you can consult Apple Support or Navigation Help

You can also prevent Google from collecting data through cookies and linking them to the use of the website (including IP address), as well as processing them by Google by downloading and installing an extension (plug-in) for your browser from here: https://tools.google.com/dlpage/gaoptout?hl=en.

Keep in mind that if you delete all cookies, the preferences you have stored will also be deleted. If you disable the use of cookies on this website, you may no longer have access to certain areas of the website or your browsing experience will be significantly affected.

At any time, while we store or process your personal data through cookies and similar technologies used on the website, you, as the subject of this data, have the following rights: to request confirmation that we process your personal data and, if so, to have access to the data as well as to receive processing information; to ask us for rectification, completion, erasure (right to be forgotten) of personal data; to ask us to restrict the processing; ask for personal data to be provided in a structured, commonly used and machine-readable format to you or to the person or organization you specify; not to be subject to automated individual decision-making, incl. Profiling; to withdraw your consent to the processing of your personal data, but have in mind that withdrawal of consent shall not affect the lawfulness of processing, based on consent before its withdraw.

You should be informed that your rights as data subjects are not absolute insofar as they are limited by the rights and freedoms of others. In certain cases, we may deny the exercise of a specific right, and our denial must always be explicit, written and justified by a specific statutory reason. If you wish to ask a question about the processing of your personal data, to exercise your right or to submit a complaint or petition, you may do so in writing using this contact form or the contact details given to the data controller or at e-mail support@leaveyourluggageinsofia.com.

We will respond to your comments, questions and requests within one month of receiving them. If necessary, this period may be extended by a further two months, taking into account the complexity and number of requests for which you will be informed within the original one month period. Apart from the above rights, you have the absolute right to file complaints relating to the processing of your personal data, the processing of your request and your complaint, or the handling of complaints.

You can bring your complaints directly to the Supervisory Authority – Personal Data Protection Commission, address: 2, Prof. Tzvetan Lazarov Str., 1592 Sofia, (www.cpdp.bg), within period of 6 months after finding out the violation but not later than two years after its commitment.

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